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Hardwood flooring contractor · Knoxville, TN

567 enquiries at $5.95 each for a service nobody had heard of

An established contractor bought laser cleaning equipment and wanted to sell restoration of floors, furniture, stone and engine parts. Customers had never heard of it, and the shop could not answer enquiries fast enough to book them.

567
Lead forms in seven months
$5.95
Average cost per lead
$2.92
Cost per lead in the best month

The situation

Two problems: the service had to be explained before it could be sold, and the front office had no way to respond to a lead the same hour. Part-way through, the owner handed the accounts to a new manager who was, by his own description, overwhelmed by the tooling.

What we built

  • A Meta lead-generation campaign built on before-and-after close-ups and short videos of the laser at work, with Messenger as a second conversion path.
  • Creative rotated on a schedule as frequency rose, which is why cost per lead fell as the campaign aged instead of climbing.
  • Lead forms synced into GoHighLevel, tagged by source and by service; an AI chat assistant gathers details and photos, gives an estimate range and hands qualified leads to the owner; missed calls get a text back.
  • An online booking system for laser-equipment rental as a second revenue line, with a Stripe deposit and a shared calendar.

What was recorded

Month, 2026Ad spendLead formsCost per leadCTR
January$1,165167$6.982.75%
February$68887$7.914.72%
March$310106$2.926.49%
April$30557$5.355.71%
May$30228$10.774.41%
June$30160$5.025.36%
July$30262$4.885.69%
Total$3,373567$5.95

Meta Ads Manager, 1 January to 31 July 2026.

The screenshots

Taken from the account itself. The client’s name, domain and account are pixelated; nothing else is edited. Open any one at full size.

Ads Manager, 1 January to 31 July 2026: the campaign total. Account and campaign names blurred.
Ads Manager, 1 January to 31 July 2026: the campaign total. Account and campaign names blurred.
Ads Manager, the same run broken down by month.
Ads Manager, the same run broken down by month.
Ads Manager, March 2026: 106 leads at $2.92.
Ads Manager, March 2026: 106 leads at $2.92.
Ads Manager, March to July 2026: the steady state after the learning months.
Ads Manager, March to July 2026: the steady state after the learning months.

How to read it

These are lead-form submissions and opened conversations, not booked jobs; bookings live in the CRM and are not part of this figure. The click-through rate doubled between January and March as the creative was rotated and the audience narrowed. From April the campaign held at roughly $300 a month for about 60 leads, which is the number worth planning around.

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